FAQs

What Is Your Shipping Policy?

DOMESTIC

We ship our products out via USPS Media Mail for our Free Shipping. We use USPS Priority Mail for those who want expedited shipping. Orders take between 2-3 business days (non-holidays/non-weekends) to process and ship out from the purchase date.

INTERNATIONAL

All international orders incur a location-based shipping charge. Orders take between 3-5 business days (non-holidays/non-weekends) to process and ship out from the purchase date.

 

Do You Offer Wholesale Discounts?

Yes, we offer bulk wholesale pricing for all our products. Check out our Wholesale Page For more information, feel free to email us at info@hellorevival.com.

 

What payment methods do you accept?

We are happy to accept all manor of payments. Visa, Mastercard, Discover & Diner's Club as well as PayPal and Amazon payments. Apple Pay and Samsung Pay is also available.

 

My item arrived damaged. Now what?

If you’ve received an item that has been damaged in transit, please email us a clear picture of the damage to: info@hellorevival.com within 15 days of receiving it and we’ll send out a replacement.

 

Do you accept returns/offer refunds?

Most of our products are returnable within 15 days of receipt, as long as they are undamaged and in re-sellable condition.  Just email info@hellorevival.com and note your original order number.  You can read our full return policy here.

 

How do I find out when Hello Revival releases a new product?

Follow us on Instagram, friend us on Facebook, or sign up for our email newsletter and you’ll be the first to know of our latest releases.